1-800Accountant does not have an extensive library of help documentation or guidance, but there are some resources available. Getting started with 1-800Accountant involves following an onboarding/signup section with one of their expert account managers. In order to go through this process, users need to click on the online signup widget which then redirects towards a calendar booking form.
800Accountant Reviews
You will be matched with a bookkeeper who has experience in your industry and is knowledgeable about your location. They can answer your questions and provide assistance with logging into the portal if you haven’t yet done so. 1-800Accountant will file your business and personal taxes, provide tax consulting and planning, and even audit defense. It will also process payroll for your employees, and a payroll specialist will help ensure compliance with the IRS. As a first-time business owner, we’re thrilled to be a part of your journey and help you learn how to categorize items for tax purposes. We’re here to support you every step of the way, and our tax preparers and systems are designed to make the process as smooth as possible.
800Accountant Customer Support
ClientBooks allows you to create invoices, categorize your transactions, and access your financials, and its mobile app lets you track your mileage and upload receipts and business documents. You won’t need any other software, but ClientBooks can integrate with whatever accounting software you already use. https://www.bookstime.com/articles/plant-assets We’re thrilled to hear that your onboarding calls have gone smoothly and that Perfect, your tax advisor, has been amazing. It’s great to know she went above and beyond to answer all your questions and provide the encouragement and reassurance you needed as you embark on your first business venture.
Most Recent Customer Complaint
I just had a quarterly review and although I forgot about the call she was very kind and patient and called me a couple of days later to follow-up. That’s what I like about this company and Virginia A. Thank you Virginia for your expertise and keeping this customer happy. This information will allow us to begin an internal investigation.Please allow us 7-10 business days to complete the investigation, after which we will follow up with you regarding the results. Your satisfaction is important to us, and we’re committed to resolving this issue promptly. For pricing, we considered whether a service offers a free trial or a free version of its software as well as the affordability of its lowest and highest price tiers. The specialized software claimed to streamline accounting processes was not as user-friendly as expected, complicating rather than simplifying my accounting tasks.
Most Recent Customer Review
It should be noted that 1-800Accountant has received around 260 complaints that were filed with the BB since September 2020. Of those complaints, around 85 were resolved satisfactorily, while the rest are still open or cited as unresolved by the client. Nevertheless, 1-800Accountant has an A- rating from the New York BBB. Not only does it constantly log me out every time I try to use it, but it’s basically just a glorified web browser. What’s the point of downloading an app if all it does is redirect you to a website?
- The company’s efficiency in service delivery is reflected in the high turnaround rating of 4.4 out of 5.
- Bookkeepers record a business’s day-to-day financial transactions.
- For additional features, these were elements that fell into the “nice-to-have” category that not all software providers offered, either as part of their regular plan or as a paid add-on.
- It will assist with a customized articles of organization, verified name availability search, secure online access to your incorporation documents, and unlimited phone and email support.
- People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
- They eliminate the need for businesses to invest in expensive accounting software or hire in-house accountants, since all the necessary tools and expertise are available online.
What qualifications do 1-800Accountant accountants have?
At $125 per month or $1,500 per year, this plan is for businesses seeking basic accounting support. This level grants access to the online portal and mobile app, as well as a dedicated accountant. Customers will also have the ability to 1800accountant get tax advice all year and proactively plan their taxes. It’s ideal for small businesses that want a full-service accounting firm at an affordable price. With its powerful mobile app, it’s also useful for businesses working remotely.
- They emphasize a personalized approach by matching clients with CPAs familiar with specific industries and state regulations.
- For businesses with employees, payroll can involve more than just cutting a check.
- 1-800Accountant’s payroll experts work to make sure that the business stays IRS-compliant throughout the payment cycle.
- The most suitable plan for any given organization will depend upon how much support it needs in terms of accountancy and which features are most important to it.
- In addition to the offerings in the Business package, companies who also want personal and business tax preparation and filing will choose this package.
The cost can vary widely based on what services are being used and the size of the business. There are four main packages offered, with each billed annually. If none of the packages meet a company’s needs, they can also create a customized package by working directly. Since taxes can be complex and often overwhelming, tax experts are one of the largest aspects of 1-800Accountant’s services. Experts can do everything from preparing and filing taxes to helping defend against an audit.