Zendesk vs Intercom: A comparison guide for 2024 If you're looking for a comprehensive solution with lots of features and integrations, then Zendesk would be a good choice. On the other hand, if you need something that is more tailored to your customer base and is less expensive, then Intercom...
Customer Service Automation: Definition, Features, and Best Practices
How Does Customer Service Automation Work? +Pros and Cons Many companies use customer service automation to boost their support team’s productivity and assist customers with fewer human interactions. It’s a great way to handle high call volumes, speed things up, and reduce errors. He has extensive knowledge in customer support,...